Business Development & Sales Manager
Location: Remote / Hybrid
Reports To: General Manager & Owner
Position Overview
We’re looking for someone who knows how to go get business and close it.
This role is about building real relationships, developing new opportunities, and growing existing accounts—not just sending quotes and hoping for the best. You’ll work directly with leadership and internal teams to turn opportunities into real, profitable projects.
We design and build high-quality custom cases for industries that don’t tolerate failure—entertainment, A/V integration, medical, military, and more. If you’re comfortable selling technical, custom-built solutions with longer sales cycles, you’ll fit right in.
Key Responsibilities
Business Development
Identify and pursue new OEM and volume production opportunities
Build and execute outbound strategies across key industries
Prospect, qualify, and develop relationships with decision-makers
Own and manage a strong, active pipeline
Represent the company at trade shows, industry events, and customer sites
Account Management
Maintain and grow existing customer relationships
Identify upsell and cross-sell opportunities
Act as the main point of contact for assigned accounts
Ensure smooth handoff from quote through production
Sales Process & Collaboration
Work directly with leadership on pricing and deal strategy
Collaborate with Production and Project teams to confirm feasibility and timelines
Clearly communicate customer expectations internally
Provide consistent pipeline visibility and forecasting
Help improve CRM usage, sales processes, and reporting
Marketing & Brand Support
Work with leadership to sharpen how we show up in the market and drive inbound opportunities
Help define target industries, customer profiles, and where we should be focusing
Contribute ideas and direction for sales-driven content (case studies, product launches, project highlights)
Provide real-world feedback to improve messaging and positioning
Support outbound campaigns (email, LinkedIn, industry channels)
Assist with trade show strategy—before, during, and after
Help improve website content, product catalog positioning, and lead flow
Contribute to building a clean, repeatable marketing-to-sales pipeline
Qualifications
3–7+ years in B2B sales or business development
Experience selling custom, manufactured, or engineered products preferred
Ability to manage longer sales cycles and technical conversations
Comfort selling into A/V, entertainment, medical, defense, or industrial markets
Strong communication, organization, and follow-through
Self-motivated and comfortable working remote
Willingness to travel for customer meetings and events
Preferred Experience
Background in manufacturing or custom fabrication
Experience with OEM or contract manufacturing relationships
Understanding of quoting, margins, and production timelines
CRM experience
What Success Looks Like
Consistent flow of qualified new opportunities
Growth in OEM and production revenue
High customer retention and repeat business
Clear alignment between sales and production
Direct impact on revenue growth
Compensation
Base salary + performance-based bonus
Travel reimbursement
Hybrid flexibility with direct access to leadership
Medical / Dental Insurance
401K
PTO